At PairPeek Puzzle, we prioritize a seamless and efficient delivery process for your digital acquisitions. Because our products are entirely digital, we utilize automated email delivery to ensure you receive your items as quickly as possible.
1. Delivery Process
Once your payment has been successfully processed and verified, the digital assets you have acquired will be sent directly to the email address provided during the checkout process.
2. Timing
Delivery is typically instantaneous. In most cases, you will receive an email containing your download links or access instructions within a few minutes of your transaction being confirmed.
3. Requirements for Successful Delivery
To ensure you receive your digital assets without delay, please adhere to the following:
- Accurate Information: Please double-check that your email address is entered correctly at the time of purchase.
- Inbox Management: Ensure that our domain is marked as a trusted sender to prevent our delivery emails from being redirected to your “Spam” or “Promotions” folders.
4. Troubleshooting
If you have not received your delivery email within one hour of your purchase, please follow these steps:
- Check your “Spam,” “Junk,” or “Promotions” folders.
- Verify the payment confirmation receipt you received from your financial institution.
- If you still cannot locate your delivery email, please contact our support team at difference@pairpeekpuzzle.comm.
5. Confirmation of Delivery
By completing your purchase, you agree that the email transmission of your digital content constitutes successful delivery and that you have received the assets as described. As per our Terms of Use, once the delivery email has been dispatched, the acquisition is considered complete and the waiver of your 14-day right of withdrawal applies.